+1 (450) 667-8222 [email protected]
Bonufecal
UAT Coordination

Privacy Policy

Last updated: June 4, 2024

This Privacy Policy describes how Bonufecal ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our platform and services available at bonufecal.info. By using our services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you provide when you register an account, participate in sessions, submit forms, or contact us for support. This may include:

  • Full name and display name
  • Email address
  • Phone number
  • Billing and payment details
  • Messages, feedback, and content you submit through the platform
  • Profile preferences and account settings

1.2 Information Collected Automatically

When you interact with our platform, we automatically collect certain technical and usage information, including:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Device identifiers and screen resolution
  • Pages visited, features used, and session duration
  • Referring URLs and navigation paths
  • Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third-party services such as authentication providers, payment processors, or analytics partners when you connect those services to your account or when they share data with us in accordance with their own privacy policies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To create, maintain, and secure your account
  • To deliver and improve our platform features and services
  • To facilitate group sessions, coordination workflows, and collaborative tools
  • To process payments and manage billing
  • To send transactional communications such as confirmations, receipts, and security alerts
  • To send service updates or promotional communications where you have given consent
  • To respond to your inquiries and provide customer support
  • To detect, investigate, and prevent fraud, abuse, or security incidents
  • To comply with our legal obligations and enforce our terms
  • To conduct analytics and improve overall user experience

3. Legal Bases for Processing

We process your personal information on the following legal grounds:

  • Contract performance: Processing necessary to provide you with the services you have requested
  • Legitimate interests: Processing for purposes such as fraud prevention, platform security, and service improvement
  • Consent: Processing based on your explicit consent, which you may withdraw at any time
  • Legal obligation: Processing required to comply with applicable laws and regulations

4. Cookies and Tracking Technologies

4.1 Types of Cookies We Use

Cookie Type Purpose Duration
Essential Required for core platform functionality and authentication Session
Functional Remembers your preferences and settings Up to 12 months
Analytics Measures usage patterns to improve performance Up to 24 months
Marketing Supports relevant communications where consented Up to 12 months

4.2 Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the platform. Where consent is required for non-essential cookies, we will request it before placing them.

5. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including hosting, payment processing, email delivery, analytics, and customer support. These providers access your data only as necessary to perform their services and are bound by confidentiality obligations.

5.2 Business Transfers

If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your personal data becomes subject to a different privacy policy.

5.3 Legal Requirements

We may disclose your information when required by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect rights, safety, or investigate fraud.

5.4 With Your Consent

We may share your information with other parties when you have explicitly consented to such sharing.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We also retain information as required to comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records. When data is no longer necessary, we delete or anonymize it using secure methods.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and staff training. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your personal data where it is no longer necessary
  • Restriction: Request that we limit how we process your data
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests or for direct marketing
  • Withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable timeframe and in accordance with applicable requirements. We may need to verify your identity before processing your request.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take steps to delete that information.

10. Third-Party Links and Services

Our platform may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

11. International Data Transfers

Your information may be stored and processed in countries other than your own. When we transfer personal data across borders, we take steps to ensure that appropriate safeguards are in place to protect your information and that transfers comply with applicable data protection requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by updating the date at the top of this page and, where appropriate, by sending you a direct notification. We encourage you to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

  • Company: Bonufecal
  • Email: [email protected]
  • Phone: +1 450 667 8222
  • Address: 312 Sweetgrass Trl, Tyne Valley, PE C0B 2C0, Canada
  • Website: bonufecal.info